Inphonite™ Announces Immediate Availability of InphoniteVoice™
Posted: Wednesday, February 24, 2010
Powerful Outbound IVR Available as SaaS or On-Premise
Solution
Tucson, AZ, February 24, 2010 - Inphonite, LLC,
a leading provider of automated messaging systems for medical
practices, today introduced InphoniteVoice™
2010, its new patient messaging system designed for small,
medium, and large medical or dental practices and healthcare. The
system utilizes powerful Interactive Voice Response (IVR)
technology to help improve office staff productivity, raise kept
appointment rates, and maintain friendly provider/patient relations
through the use of timely, automated reminder messages sent via
phone, email, SMS text, and Twitter.
InphoniteVoice is available in four editions which meet the
needs of one and two doctor practices to large healthcare providers
such as Summit Health of Chambersburg, PA, with nearly 3,000
affiliated professionals.
For smaller offices, the InphoniteVoice Outbound IVR System
Software as a Service (SaaS) option is fast and easy to set up,
requires no additional hardware other than an existing Windows or
Macintosh computer with an Internet connection, and features cost
effective, pay-as-you go message credits. Medium and large
businesses with technical expertise can implement the system
on-premise, leveraging their own telecommunications infrastructure.
The InphoniteVoice on-premise solutions often have an ROI of one
month or less.
"We send more than 1,000 reminder messages daily to patients and
staff," said Sam Shatzer, Vice President of Information Systems for
Summit Health. "InphoniteVoice allows our patients to have the
ability to opt out on a 'do not call' list. It has significantly
reduced our no-show rates for appointments."
"InphoniteVoice has already delivered more than 50,000 messages
since implementation, and it has performed beyond our
expectations," Shatzer added.
"Inphonite was designed to provide a cost effective, feature
rich IVR solution able to meet the needs of small, medium and large
healthcare organizations," said Michael Harris, president of
Inphonite, LLC. "In addition to the browser based SaaS solution,
InphoniteVoice can be installed on a single desktop machine or
implemented across multiple servers."
About InphoniteVoice 2010, the Patient Messaging
System
The InphoniteVoice Patient Messaging System integrates with
hundreds of scheduling, practice management, and EMR software
applications. The InphoniteVoice Patient Messaging System is
available as a SaaS solution for small medical practices. Medium
and large medical practices can implement the system on-premise
using their existing telecommunications infrastructure. The system
can utilize either Voice-over-IP (VoIP) technology, or PIKA
Technologies telephony cards provided by Inphonite, LLC.
InphoniteVoice Patient Messaging System utilizes user-defined rules
to enforce patient privacy and help maintain HIPAA compliance.
InphoniteVoice Physician to Patient
Communications
| • Appointment reminders |
• Automated surveys |
| • Prescription refill reminders |
• Past-due notifications |
| • Emergency notifications |
• Click-to-Call |
About Inphonite, LLC
Inphonite, LLC develops and markets professional IVR
systems and computer telephony products that improve the
productivity healthcare organizations. Inphonite, LLC has nearly
twenty years experience in PC-based telephone communication
solutions. Inphonite is the solution provider of choice for over
one thousand healthcare organizations, as well as numerous
businesses, educational institutions, and government agencies. For
more information on Inphonite, LLC, and products, visit the company
web site: http://www.inphonite.com or call: (800) 350-7693 (U.S.
& Canada) and (520) 797-1844 outside of the U.S., or email to:
info@inphonite.com.
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Inphonite, InphoniteVoice, and ReminderPro are trademarks of
Inphonite, LLC. All other product or service names are the property
of their respective owners.
