Inphonite Announces New Patient Messaging System to Improve Office Productivity & Customer Service
Posted: Monday, October 12, 2009
Powerful IVR System Available as SaaS or Customer-Hosted
Solution
MGMA 2009 Annual Conference, Denver, CO, October 12,
2009 - Inphonite,
LLC, a leading provider of automated messaging solutions for
medical practices, today announced its new InphoniteVoice™
Patient Messaging System designed for small, medium, and large
medical or dental practices and healthcare organizations. The
system utilizes powerful Interactive Voice Response (IVR)
technology to help improve office staff productivity, raise kept
appointment rates, and maintain friendly provider/patient relations
through the use of timely, automated reminder messages sent via
phone, email, and text. The InphoniteVoice Patient Messaging System
is scheduled for availability November 1, 2009. Inphonite, LLC is
located in booth #1832 at the MGMA 2009 Annual Conference in
Denver, Colorado.
For small offices, the InphoniteVoice Patient Messaging System
software as a service (SaaS) option is fast and easy to set up,
requires no additional hardware other than a PC or Mac with an
Internet connection, and features cost effective, pay-as-you go
message credits. Medium and large medical practices with technical
expertise can purchase and host the system using their own
telecommunications infrastructure. The InphoniteVoice Patient
Messaging System has an immediate ROI for its SaaS version and
generally an ROI of less than one month for its customer-hosted
solution.
"As healthcare organizations are challenged with providing
better services with tighter budgets, we designed our
InphoniteVoice Patient Messaging System with flexible configuration
options to meet the broad technology requirements and different
business needs of our customers," said Michael Harris, president of
Inphonite, LLC. "The system is remarkably easy to use for all
office personnel, and offers the powerful customization and
integration capabilities desired by larger organizations."
About the InphoniteVoice Patient Messaging
System
The InphoniteVoice
Patient Messaging System integrates with hundreds of
scheduling, practice management, database, and EMR software, and
was designed by Inphonite, LLC, the company behind the successful
ReminderPro™ software used by over one thousand healthcare
organizations. For small medical or dental practices, the
InphoniteVoice Patient Messaging System is available as a SaaS
solution, which requires no hardware other than a PC or Mac with an
Internet connection because calls are made through the Inphonite
data center. Medium and large medical practices can host the system
using their existing telecommunications infrastructure. The system
can utilize either Voice-over-IP (VoIP) technology, which requires
no telephony hardware or PIKA Technologies telephony cards provided
by Inphonite, LLC as part of the solution. The InphoniteVoice
Patient Messaging System utilizes user-defined rules to enforce
patient privacy and help maintain HIPAA compliance.
InphoniteVoice Physician to Patient
Communications:
| • Appointment reminders |
• Automated surveys |
| • Prescription refill reminders |
• Past-due notifications |
| • Emergency notifications |
• Click-to-Call |
About Inphonite, LLC
Inphonite, LLC develops and markets professional IVR systems
and computer telephony products that improve the profitability and
productivity of small, medium, and large healthcare organizations.
Inphonite, LLC has nearly twenty years experience in PC-based
telephone communication solutions, and seamless integration with
hundreds of practice management and scheduling software systems.
Inphonite is the solution provider of choice for over one thousand
healthcare organizations, as well as numerous businesses,
educational institutions, and government agencies. For more
information on Inphonite, LLC, and products, visit the company Web
site: http://www.inphonite.com or
call: (800) 350-7693 (U.S. & Canada) and (520) 797-1844 outside
of the U.S., or email to: info@inphonite.com.
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Inphonite, InphoniteVoice, and ReminderPro are trademarks of
Inphonite, LLC. All other product or service names are the property
of their respective owners.
