InphoniteVoice Feature of the Week
The InphoniteVoice Telephony
Toolbox includes a control that enables call transfers. For
example, you can create a message template that allows a customer
receiving an appointment
reminder call to press a number to be transferred to the office
receptionist. Most clients are happy to receive automated messages,
but they also appreciate the ability to speak to a live agent.
Click on Call
Transfer for a related Wiki article regarding this IVR
functionality.
Next Week's InphoniteVoice
Feature: Calling Rules: Weekends.
