InphoniteVoice Feature of the Week

InphoniteVoice makes it easy to import contact and appointment data from multiple sources simultaneously. This is very valuable, for example, in an organization that utilizes multiple scheduling systems as a result of a merger or acquisition. Multiple simultaneous imports are also useful for a healthcare practice with multiple locations where one location wants to send reminder calls two days in advance and another location wants to send reminder calls two weeks in advance as well as one day in advance.

Imports from many data sources are supported by InphoniteVoice, including delimited text files, fixed-width text files, or print screen text files. It is also possible to import data directly from a database via an ODBC or OLEDB connection.

Click on Multiple Imports for a related Wiki article regarding this IVR functionality.

Next Week's InphoniteVoice Feature: Logging