Zion
National Park is known for its breathtaking red and tan
sandstone canyons carved by the Virgin River. My family has
been hiking, camping, and swimming at Zion almost every summer for
the last 10 years. My favorite activity is the hike to Angels
Landing.
The National Park
Service faces an ongoing challenge at Zion, "How do you
accommodate nearly 3 million visitors annually, while maintaining
the delicate ecosystem of this national treasure?" I believe they
provide a great example of superior customer service:
- In 2000, a propane-powered shuttle system was instituted and
cars are banned from the upper canyon for seven months out of the
year. This has minimized traffic congestion as well as reduced air
and noise pollution. This free shuttle system also services the
nearby town of Springdale, Utah.
- The Zion Visitor Center incorporates energy efficient building
concepts such as clerestory windows, a Trombe wall and a cooltower
to limit energy consumption and reduce operating costs. Take a look in
more detail, it's fascinating!
- California Condors, wild turkeys, and Bighorn sheep have been
introduced to the Park. The wild turkeys can often be seen by park
visitors riding the shuttle.
If you would like to share an example of a business or
organization that provides superior customer service, please do so
by posting a comment below.