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Outbound Rule Chaining

InphoniteVoice Feature of the Week

InphoniteVoice provides the ability to "chain" Outbound Rules. Chaining rules means that one rule will execute followed immediately by the next rule. The second rule will execute only for those contacts for whom the initial message was not delivered.

For example, if you wished to make three attempts to contact a list of people by phone, and then subsequently send an email to those who were not contacted, you could use rule chaining. The first rule would handle the voice messages, and the second rule would handle the email messages.

InphoniteVoice supports a maximum of ten chained rules.

Click on "Outbound Rule Chaining," for a Wiki article on how to implement this feature.

Next Week's InphoniteVoice Feature: Using the Notes Field in Custom Prompts.

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