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Whitepapers

Solving problems, answering questions

10 Questions to Ask When Evaluating an Appointment Reminder System

An appointment reminder system reduces staff workload and missed appointments. Such a solution also builds customer relations with effective communications such as announcements of new services and interactive customer surveys. Automating routine calls and repetitive tasks allows your staff more time to provide quality customer care.

How an Automated IVR System Can Benefit Your Medical Practice

Appointment reminders benefit your medical practice. You can save money and time when your patients arrive for their scheduled appointments. Sending reminders via email and text messages helps you keep up with the times and desires of your patients. Having a flexible platform allows your messaging to be customized and changed for your evolving practice.

The Why and How of Emergency or Blast Notifications

Emergency notifications are an important, albeit little thought of planning tool that will be helpful to have in place when the need arises. A last minute blast message can be used for a number of reasons including inclement weather, health notifications, robberies, campus warnings, student absences, and even sales.

InphoniteVoice: Reaching Out to Your Market

If you work with people, InphoniteVoice can help make your life easier. Whether you are sending appointment reminders, deliveries, or marketing campaigns, InphoniteVoice can automate that task for you, saving you both time and money while freeing up staff time for other jobs and still communicating to your clients that you care. In this whitepaper, we discuss how InphoniteVoice is being successfully used by companies of various industries to do these very things.

HIPAA: The Top 7 Questions

This whitepaper will discuss the relationship between the automated messaging system InphoniteVoice and the Health Insurance Portability and Accountability Act (HIPAA) and will clarify the level of security and privacy that InphoniteVoice provides users in order to follow the  requirements set forth by HIPAA.