In order to improve our ability to help you quickly and respond promptly to your
needs, let us ask you to use the web form below to submit requests for technical
assistance.
All requests received between 9:00am and 6:00pm Eastern (6:00am and 3:00pm Pacific),
Monday through Friday, will be contacted that same day. Our Technical Support team
responds to requests in the order received. Requests from customers with Premium
Support will be placed at the head of the queue and attended to by the next available
Support Technician.
In addition, we offer the following services at no cost to assist you in answering
your questions and resolving technical issues relating to Inphonite products:
Forums
Inphonite Forums allow users like you
to post questions and get answers from our user community. In addition to posting
questions, we also encourage you to share your knowledge with the community by posting
replies. The Inphonite Forums are also monitored regularly by our support engineers.
Wiki
The Inphonite Wiki is a knowledgebase that
has been created by Inphonite to provide current, relevant technical product information.
The Inphonite Wiki replaces the previous knowledgebase for ReminderPro and LabRetriever.
Here you can quickly find answers to many of your product questions, as well as
find solutions to problems you may be experiencing.
Training Videos
The Inphonite Wiki also includes an online library of product
training videos. The topics covered include the product functions used in
the daily operation of ReminderPro. They are designed to be only a few minutes in
length to get you up to speed quickly.