New Version also Supports PIKA Technologies Telephony Cards
MGMA 2008, San Diego, CA - October 19, 2008 - Inphonite, LLC today announced
a new version of its ReminderPro 2008 automated messaging system that will be demonstrated
at the MGMA Conference in San Diego this October 19-22, 2008. The ReminderPro software
solution is designed to deliver appointment reminder messages via telephone and
email to patients of small, medium, and large medical and dental practices. The
new version includes support for Voice-over-Internet protocol (VoIP) technology,
MS Windows Vista, as well as new analog and digital telephony cards from PIKA Technologies
for increased configuration flexibility, performance, and scalability. ReminderPro
integrates with over 400 scheduling and practice management software systems and
helps improve office staff productivity, raise kept appointment rates, and maintain
friendly provider/patient relations.
“ReminderPro has increased our office productivity by automating the appointment
reminder phone calls and messages to our patients, where previously our staff had
to make the calls personally,” said Brian Fink, MIS manager for the Zepf Mental
Health Center in Toledo, Ohio. “The system integrates seamlessly with our practice
management software and the new VoIP capability gives us the ability to increase
our outbound calling capacity without additional hardware investment.”
“The ReminderPro software works great with our telephony cards and can provide small
and medium-sized offices with a flexible, low-cost solution for automated messaging,”
said Brett Sumpter, Regional Account Manager, PIKA Technologies. “Additionally,
our VoIP enabling technology is used with ReminderPro to provide offices with even
greater flexibility, scalability and potential cost savings.”
“Inphonite listens to its customers and makes continual improvements to ReminderPro
based on their feedback, priorities, and the evolving technological advancements
in the industry,” said Michael Harris, president of Inphonite, LLC. “Our goal is
to provide cost effective, feature rich automated messaging solutions for physician’s
offices that are extremely easy to use and maintain.”
ReminderPro Automated Phone Messaging System - Overview ReminderPro is the
solution of choice to over one thousand healthcare organizations, businesses, educational
institutions and government agencies. The ReminderPro automated messaging system
is available as a single-line, dual-line, or multi-line system capable of handling
multiple and simultaneous outgoing messages. The system supports automated reminder
phone calls and emails, and allows the recipient to confirm calls, replay messages,
leave messages, or transfer to a live person during office hours. ReminderPro can
be configured to work via VoIP, which requires no telephony hardware, as well as
with telephony cards from PIKA Technologies and Dialogic.
ReminderPro 2008 DX - Feature Highlights
- Powerful Message Maker: Allows customized data-driven messages that can include
additional information such as directions to your office, new products or services
offered, special instructions, or any important information you wish to include.
- Compatibility & Seamless Integration: Compatible with virtually all practice
management, scheduling, database, and electronic medical records (EMR) software.
- Data Import: Safely transfers data into ReminderPro from scheduling or management
software.
- Advanced System Security: Ability to restrict or limit access to ReminderPro
helps prevent unauthorized setup changes and assists with maintaining HIPAA compliance.
- Call Results Reports: Can be directed to printer, fax, file or email automatically
following a call session and are archived and retrievable by date range, for later
analysis and reporting.
- Enhanced Name Pronunciation Options: Able to record names in personalized
voice or access a pre-recorded library of over 20,000 names.
- Customizable Touch Tone Response Options: Allows users and administrators
to assign different touch-tone response options for each message, create message
trees, and conduct telephone surveys automatically.
About PIKA Technologies PIKA Technologies for over 20 years has been providing
developers with the tools they need to build advanced voice and fax applications
like IP PBX, fax broadcast and self-service IVR. As the technology landscape has
changed, so too has PIKA, building out its product offering so its customers can
choose the right tool set for their applications. Whether building applications
using board-based media processing or using host-based solutions, application developers
of all kinds turn to PIKA for their development tools.
In addition to its traditional line of hardware and software solutions, PIKA now
offers a family of appliances that provide top-quality performance out of the box.
PIKA sells these products directly and also makes them available through its growing
network of resellers and distributors. Known for its exceptional customer service,
PIKA’s customers can expect the same high level of personalized, fast and free support
that the company has always delivered. Headquartered in Ottawa, Canada, the company
has ranked in The Branham 300, an authoritative ranking of successful Canadian high
tech firms, for six consecutive years. Visit www.pikatechnologies.com or call +1-613-591-1555
for more information.
About Inphonite, LLC Inphonite, LLC (formerly JulySoft) develops and markets
professional, automated phone messaging systems and interactive computer telephony
products that improve the profitability and productivity of a wide range of organizations.
Inphonite, LLC has nearly twenty years experience in PC-based telephone communication
solutions, and seamless integration to more than 400 software systems, Inphonite
is the solution provider of choice for over one thousand healthcare organizations,
businesses, educational institutions, and government agencies. For more information
on Inphonite, LLC, JulySoft and products, visit the company Web site:
www.inphonite.com or call: (800) 350-7693 (U.S. & Canada) and (520) 797-1844
outside of the U.S., or email to: info@inphonite.com.
Inphonite, JulySoft, and ReminderPro are trademarks of Inphonite, LLC. All other
product or service names are the property of their respective owners.