Holidays can sometimes pose a problem when you're using an automated reminder system. Do you have to change the number of days to call ahead of your appointments in order to accommodate for the holiday? And then remember to change it back after the holiday? If you have had to do this in the past, I have some good news for you.Read More
InphoniteVoice provides extensive logging capabilities to track program behavior. The files created by InphoniteVoice in Debug Logging mode are of tremendous valuable to the Inphonite team when troubleshooting technical issues.
InphoniteVoice makes it easy to import contact and appointment data from multiple sources simultaneously. This is very valuable, for example, in an organization that utilizes multiple scheduling systems as a result of a merger or acquisition. Multiple simultaneous imports are also useful for a healthcare practice with multiple locations where one location wants to send reminder calls two days in advance and another location wants to send reminder calls two weeks in advance as well as one day in advance.Read More
InphoniteVoice allows the sharing of message templates, prompts, rules, data mappings, contact groups, and report subscriptions among InphoniteVoice accounts by exporting the item you wish to share and then importing it to a different account or to a different computer.Read More
A key feature of InphoniteVoice is its ability to import data from outside sources. Usually, the source of customer and appointment data is some type of scheduling software. You may also create a comma-delimited (CSV) file to import data by using a tool like MS Excel.Read More
The InphoniteVoice Inbox displays a list of voice messages left by recipients of an outbound voice message as well as automated recordings generated from SIT tones (Operator Intercepts).Read More
InphoniteVoice provides an excellent troubleshooting tool. Record Initial Connection allows you to record an outbound telephone call from the initial dial tone, through playing the touch tones (DTMF) of the dialing string, to the connection of the phone call. This recording is saved as an audio (.wav) file.Read More
Custom Prompts are the spoken phrases you record in InphoniteVoice. These phrases are the vocal building blocks you use to create Messages.