Health Care: Appointment Messaging Return on Investment

Implementing a new system in your office can be a costly venture, and a lot of times you are left wondering what you are really gaining from your investment. With all the time it took to research various competitive products, attend demos, review quotes, set up the product, and train the staff, change can often lead to spending a lot more than you had originally planned. Therefore, researching the Return on Investment of any product is a good idea. In the long run this can save you from your worries about whether it was worth it or not.

One of the most popular systems that has a clear, concrete and measurable Return on Investment is an automated appointment reminder system.

Evaluating this Return On Investment is not as difficult as evaluating other IT Programs since they provide a very clear method for determining a measurable return on investment. By automating the process of repetitive phone calls to patients, you can  greatly reduce no-show rates, and thus reduce your costs, while increasing your bottom line. An Appointment Reminder system will easily pay for itself in a very short period of time.

In our latest whitepaper we discuss the Return On Investment of an automated reminder system.

Discover guidelines for the measurement of, and strategic planning needed to understand the potential benefits and the Return On Investment associated with implementing an automated messaging system.

  • What formula should I use?
  • Is it really worth having your staff take hours of their time to make these calls, or should you look into automating it?
  • What things should you consider when adding up actual current costs associated with having staff handle these messages?
  • and much more…

To find out more, check out the full whitepaper here.

Kaylee Mulholland