Posts tagged Patient Engagement
The Patient Experience

The patient experience is ever-changing in the healthcare world. Advances in technology, paired with the rising costs of healthcare, are changing the expectations of what patient care should be. The patient experience has been defined by the Beryl Institute as, “The sum of all interactions, shaped by an organization’s culture, that influence patient perceptions across the continuum of care.”

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Getting Them Back: Using recalls to bring back long lost customers

According to the more than 58 million pounds of chocolate sold every year, February is the month of love. The month, and one date in particular is often spent trying to impress our friends and loved ones with the idea that we love and care about them. We send cheesy cards, buy flowers and gifts, and call at strange hours to make sure they know we are thinking about them. At Inphonite, we think, “Why not let this idea leak into the professional world?”

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Are You Practicing Your Patient Engagement Skills?

Patient engagement is a key topic in the healthcare industry today but what does that mean and why is it so important now? Generally speaking this term is simple a dialogue created between doctor and patient. Changes in the healthcare world such as Meaningful Use are requiring that specifications be met in attempt to make healthcare easier for patients. One of these changes is to make a patient’s entire health history available, easy to access while still being secure, to the patient and to every doctor the patient sees.

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