Posts in Automated Messages
The 12 Days of InphoniteVoice

On my 1st day with Inphonite, my staff said to me, “We were trained and it's integrated completely.”

We make set up a snap by setting automatic or manual integration to smoothly send your messages. Then we take time to personally train each and every customer until they are satisfied and confident working with Inphonite and InphoniteVoice.

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The True Power of Reviews

When I moved to Tucson, one of the most important things I needed to do was find a doctor. I was nervous. I was only 18, I had only ever had one doctor, and I had no clue what kind of doctor to look for. Since I was new in town, I did not know anyone to ask, so I started with the vast knowledge of the Internet. I wanted a doctor that people were happy with, a doctor who knew what they were doing. I started looking at reviews. Reviews about the wait time and the ease of scheduling appointments.

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Getting Them Back: Using recalls to bring back long lost customers

According to the more than 58 million pounds of chocolate sold every year, February is the month of love. The month, and one date in particular is often spent trying to impress our friends and loved ones with the idea that we love and care about them. We send cheesy cards, buy flowers and gifts, and call at strange hours to make sure they know we are thinking about them. At Inphonite, we think, “Why not let this idea leak into the professional world?”

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Saving Money with Automated Appointment Reminders

As our clients continue to examine their options for increased efficiency and saving money in 2016, we thought it was important to take a deeper look at appointment reminders.  To find out more we went to our Partners at Inphonite, who are experts in the field of automated appointment reminders to help us truly show how automated messaging can help you. 

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On Hold

According to theWoman’s World Magazine,* the average person will spend 1.2 years on hold. Our world is a busy one and we always have something to do, somewhere to go and people to meet. When someone is on hold, they are not just waiting for you to come back on the line, they are putting their life on hold. They don’t have any clue of when the line will be picked up so they can’t start something for fear they will have to stop in the middle of it.

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Hurricane Odile: An Exercise in Emergency Preparations

Last week, Tucson was faced with news of an oncoming storm caused by the approaching hurricane, Hurricane Odile. The hurricane was predicted to cause severe flooding issueswithin the city due to the extreme excess of rain, a rain that a desert town is not usually prepared for.  In response to this threat the city took no chances: schools were closed, sandbags were provided and the community was warned to prepare for “72 hours of distress.”

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Automated Messaging and the FCC

As we all know the wide world of technology is constantly changing. As new technology emerges new rules and regulations are created to maintain privacy and security.  The FCC has created new rules that went into effect October of 2013. These rules require that consent be obtained when automated prerecorded calls are sent to wireless numbers.  This consent may be obtained by electronic means, paper means or oral consent if it is recorded.  The FCC uses the term “robocalls” to describe automated messages created by telemarketers.

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A Note on Product Longevity

I always love it when I pick up the phone and there is a happy customer on the other end. I am not talking about just happy, but completely and totally happy, for years. Just the other day a customer called out of the blue. He started out by saying, “Is this JulySoft? The makers of ReminderPro??” I answered affirmatively. He went on to explain that his system is working just fine and has been for years, but that he is upgrading his database, or rather EMR system and is pretty sure he will need help to update his import that pulls the data from the database in order to make his reminder calls.

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