If you are currently an Art of Chat customer and are in need of technical support, please take a look at our Customer Service Portal where you can quickly find answers to many of your product questions or enter a support case. You can also find several how-to videos on our YouTube channel. Click here to view our Support Policy.
- ALL REQUESTS received between 9:00 AM and 6:00 PM EST (7:00 AM and 4:00 PM MST), Monday through Friday, will be contacted within 24 hours.
- Cases entered will be contacted in the order in which they are received.
- Elite & Premium support customers will be placed at the head of the queue and attended to by the next available top-tier Support Engineer.
Benefits included with Elite Support
- Guaranteed 4-hour support response time
- Priority queue placement
- Top tier engineer
- Free professional voice recordings
- Free custom designed reports
800-350-7693 (US and Canada only)
Hours of Operation
7:00 AM – 4:00 PM (MST)
9:00 AM – 6:00 PM (EST)
New Year’s Day
Martin Luther King Day
Independence Day (Observed)