Ten Years of Inphonite

It’s hard to believe it’s been over ten years. We bought Inphonite, then called JulySoft, in the Summer of 2007. Signing on the dotted line was scary. Did we want to spend our savings? Could we do it? Would we succeed? Ten years later and our employees, customers and partners are part of our large and extended family. I can hardly remember a time before being a business owner; and at the same time, I still sometimes wake up and think, “Oh my! I’m a business owner!!”

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Benefiting From Nature

Nature, the great outdoors, it’s all around us. While it often goes unnoticed or neglected, it is still there. What’s interesting is that nature, this essential part of our planet, can provide many benefits to our health but we often forget because we have become distracted by our routines and our busy lives. As a society, we have become inclined to spend much of our time with technology.

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The Patient Experience

The patient experience is ever-changing in the healthcare world. Advances in technology, paired with the rising costs of healthcare, are changing the expectations of what patient care should be. The patient experience has been defined by the Beryl Institute as, “The sum of all interactions, shaped by an organization’s culture, that influence patient perceptions across the continuum of care.”

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To the Unsung Heroes. The Caregivers.

This one goes out to those that care for others. The unsung heroes. The caregivers.

There are two types of caregivers, formal and informal. Formal caregivers are paid healthcare professionals, whereas informal caregivers are individuals that provide care to someone, usually a loved one or family member with no financial gain.

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Let Us Get to Know You

We often get caught up in our day to day routines so much that we do not stop to think about those around us. This can also be true of businesses as well. It is easy to be distracted by all of the aspects of running a business and sometimes your relationships with the people you serve can be neglected. Well, today is national Get to Know Your Customers Day and we want to take this opportunity to get to know you better.

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The 12 Days of InphoniteVoice

On my 1st day with Inphonite, my staff said to me, “We were trained and it's integrated completely.”

We make set up a snap by setting automatic or manual integration to smoothly send your messages. Then we take time to personally train each and every customer until they are satisfied and confident working with Inphonite and InphoniteVoice.

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What I'm Thankful for This Year

Healthcare is taken for granted by many, especially for those of us in 1st world countries. There are many people throughout the world who have very little and are not able to go to the doctor for every little sniffle that comes their way. Even in life threatening situations there are those that must walk hours, sometimes days, to a hospital to get care that they can barely afford.

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Happy 9th Anniversary

This year as we look back, it’s easy to see the incredible changes—the biggest one being that we moved our offices less than a month ago. People asked why and it was always a comical conversation chatting about better air conditioning and the new balconies that we are loving. The largest truth is simply this however: We needed a change.

 

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Technology is on the Rise in the Healthcare Industry

Healthcare is taking the fundamental baby steps of growth. Cell Phones are fast becoming an essential part of daily life for everyone, from playing the latest games or using various apps to pay for our coffee and groceries, to searching the internet. These mini computers are easy to carry and allow you to have the vast knowledge of the world at your fingertips. Soon, they will be just as important in the healthcare industry. 

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Health Care: Appointment Messaging Return on Investment

Implementing a new system in your office can be a costly venture, and a lot of times you are left wondering what you are really gaining from your investment. With all the time it took to research various competitive products, attend demos, review quotes, set up the product, and train the staff, change can often lead to spending a lot more than you had originally planned. Therefore, researching the Return on Investment of any product is a good idea. In the long run this can save you from your worries about whether it was worth it or not.

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Kaylee Mulholland