The holiday season is fast approaching with Halloween kicking everything off this Saturday. Unfortunately, with COVID still in the mix, it’s important to consider your options and attempt to alleviate the risks that can come from large or multiple gatherings.
Utilize Texting with Patients
Need help finding the best patient engagement for your practice? Read on to find out some popular ways to make infinite connections with your patients.
Telehealth and Your Practice
Not everything that stems from COVID-19 has turned out to be a negative. One positive is the revolutionary role telehealth has played throughout this pandemic. So, how can your practice implement telehealth seamlessly? Read some of our top tips below:
How to Set up a Virtual Waiting Rooms
Practices have now shifted their waiting rooms to cars in response to the spread of COVID-19. The purpose is to keep patients out of waiting rooms and lobbies, avoiding contact with others. This not only ensures the health and safety of your patients, but also your staff by keeping the distance.
Welcome to your car – your new virtual waiting room.
Premium Texting For Your Business [INFOGRAPHIC]
No two businesses are exactly alike. Make sure you have the right interactions with your customers utlizing Premium Texting! Not sure which texting bundle is right for you? Don’t worry, we’ve made sure to highlight some of the key features one will receive with Premium Texting:
Customer Communication Strategies to Help You During COVID-19
The Coronavirus has taken over all media outlets. Whether you are watching TV, searching google, or scrolling through Facebook you are bound to come across something related to the outbreak. COVID-19 is spreading rapidly throughout the states, but it is important to remain calm and proactive with such an event.
Text Messages: Preferred Patient Communication [INFOGRAPHIC]
Healthcare is seeing an uptick in responsiveness when using text messaging as a primary method of patient communication. Sending texts ensures a 99% open rate. See study results on communicating the way your patients prefer and getting the highest response rates.
Patient Driven Technology
We all have a story of someone we know entering their symptoms into a search engine and coming back with the worst-case scenario result. This is why Google shouldn’t be a patient’s first choice for serious medical inquiries. Luckily, they don’t have to be.
Customer Spotlight: Eyerly Ball Community Mental Health Services
This quarter we are continuing our customer spotlight series with Eyerly Ball Community Mental Health Services. They have been providing patients in Syracuse, New York with OB/Gyn and Midwifery services for many years. I spoke with Kristina Barslou, the Practice Manager, to find out more about her and the practice.
To Survey or Not – Do you have the bandwidth to care?
Have you been using patient satisfaction surveys? Having been on both sides of the process, it’s understandable why you wouldn’t. It seems like patients themselves don’t care about the survey, and if they do, the limited data may skew the results. I think all of us at one point in time or another have breezed through a survey, selecting answers without reading, simply to “get it over with,” and that’s what we want to avoid.