Let’s Get SaaSy

Art of Site

Software as a Service, or SaaS as it’s commonly called, is a web based software solution. It is becoming a widespread substitute for On Premises software. But what is SaaS really? Can you trust it? What are the benefits of using SaaS over On-Premises for appointment reminders, such as InphoniteVoice? Read on, and all three of these questions will be answered.

InphoniteVoice SaaS is an online messaging system. Much like its counterpart, InphoniteVoice7 on premises, it is highly customizable. Unlike the on premises version, it is hosted online and accessible from any web browser. As long as we can get your appointment data, we can get your messages out. Using SaaS means less time setting up and managing your messages. In fact, once you’re up and running, all you need to do is view your results!  

The cloud is not as scary as it may sound to some. Since SaaS is a cloud based product, the entire infrastructure of InphoniteVoice is managed by Inphonite. Basically, this means all those worries you would have with an on premises messaging system are gone. No more worry about phone lines, maintaining a server, or wondering if the service is working; we do it all for you!  

There are many more benefits to using SaaS than those listed above. For instance, you do not have buy any extra hardware like a voice board for your computer nor upgrade your computer to meet the specifications needed, at all.  Also, updates and upgrades are a thing of the past since most cloud-hosted systems, including InphoniteVoice SaaS, handle all of this in the background, when you and your customers are asleep.  The best part is that you can access the product anywhere you have internet to do things like change your messages or check your reports. InphoniteVoice SaaS, like most SaaS options, is more cost effective than on premises software, and has a very easy implementation process. These and many other reasons make SaaS more and more popular, worldwide.

Even despite these great benefits, some may still have doubts about making the jump over to SaaS. Some of these reservations may come from concerns about security. Others may stem from concern about the smoothness of the move from on premises to SaaS. Let me help dispel these reservations.

When it comes to appointment reminders and messaging systems, various organizations and agencies have all but insured that companies today uphold the strongest security standards available. From multiple layers of encryption to signing a Business Associate Agreement, completing in-depth scans, documenting infrastructure, and training employees, Inphonite has met and exceeded those standards outlined by governing bodies, as well as customer demand.  

As far as the transition from on premises to SaaS, if you are already using InphoniteVoice 2010 or higher, we can make the switch easily and quickly, and most of the features and functionality will be familiar to you. If you are coming over from another company, and we can access your appointments, the switch will be easy. We like to think of your data as play-doh. We can easily mold it and send it through our press to create any sort of message you need.

While some may still choose to have an on premises messaging system, for those looking for a low maintenance, cost-effective solution, SaaS is right for you. With worry-free, ease of use, cost savings, and access anywhere, what more could you ask for?

Call an Inphonite Sales representative now for more information.

Another successful year has been made memorable by engaging customers such as you! Upon logging in to Art of Chat you will be greeted by the choice between a $5 Amazon, Apple, or Starbucks gift card. Please accept this gesture of our gratitude for your continued support.

Thank you so much. We wish you great success in the New Year.

Best Wishes,

The Inphonite Team