Art of Chat Update 11/26/2022


As always, our team has been hard at work keeping with the technical trends and adding features!


Web App updates included:

  • Added Quick Reports – to include a collection of the most commonly used reports as well as the ability to run any report from your Report Subscription

  • New time display options show the time zone of your device, or the account

  • Additional security to include new lock screen settings

  • Included support for viewing images within the chat interface

  • Mobile app redirects


Support for iOS & Android reactions with AI, include:

  • Thumbs up, heart, liked, loved reactions process as “Confirmed”

  • Thumbs down, disliked reactions process as “Cancel”

  • Angry or questioning reactions allow for Operator intercept


Not only all of that that, but also an ALL NEW Mobile App! Access at

Features include:

  • Notification center

  • Viewable images

  • Quick reports

  • Access to report archives

  • Filterable Schedule views

  • Queue viewer

  • Instant messages

  • Native mobile notification support

  • Time zone display option

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