Important Notification: Email Change for Reports

On 5/18/2019 Inphonite changed the InphoniteVoice from address for all notifications and reports. Emails, including your messaging results, that you receive regularly will now have a new from address.

Impact and Steps to Take

  • Please check your email for details on what to do.

  • If you do not add our new from address to your Safe Sender list, you may not get your reports, or any notifications from Inphonite.

  • You will want to check your junk email folders as soon as possible, in case these important emails have been marked as spam due to the new sent from address.

  • This change may require you to contact your IT department in order to make the necessary adjustments to your email settings.

This change allows Inphonite and its customers to setup bounced email forwarding rules, with failure notifications, and much more. Additionally, we will now have the ability to better track the flow of these important messages, from setup to delivery. Finally, we added the ability to view reports online for customers that would prefer not to receive zipped files, FTP or Dropbox reports.