Press Release: Inphonite Announces New Product "Art of Chat"

 
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Inphonite, LLC Announces Art of Chat

A digital AI assistant that uses a business’s own phone number and a desktop app to text message with patients.

Boston, MA September 30, 2018 - Inphonite, LLC, the leading provider of customizable medical appointment reminders, today at #MGMA18 announced Art of Chat (www.artof.chat), a chatbot built to work as a standalone product or in conjunction with InphoniteVoice SaaS automated messaging. Art of Chat combines customers’ mobile needs and desires with an intelligent texting application and front- end desktop application for businesses to monitor texts and take over the chat at any time.

Art of Chat will soon be offered to Inphonite customers and the general public. President, Christine Tosi had this to say, “In approaching our current users about this product idea, we discovered a real need. Imagine being able to text the main number of your doctor’s office anytime you want, not just in response to appointment reminders, but to reach out with questions from the mundane to the detailed and have a system or person text back appropriately. Inphonite’s Art of Chat connects any phone line with our Artificial Intelligence to communicate in a meaningful way. The best part of Art of Chat: it directs communications to a live person if it cannot figure out how to handle the patient’s text.”

Art of Chat - Initial Feature Highlights

  • Artificially Intelligent Chat Bots

    • VirtualReceptionist

    • AnsweringService

    • Customizable Surveys

  • Text Message Monitoring and Drop-in Interface

  • Encrypted Report Delivery

About the Art of Chat

Art of Chat is an adept and intelligent texting service that can be utilized in any business setting to communicate directly with customers. With its included Artificial Intelligence to understand patient intent, Art of Chat supplies bots for surveys, better understanding of appointment reminder responses, or answering simple questions, all with the ability to monitor or take over texting from a PC app.

About Inphonite, LLC

Inphonite has been providing patient engagement software and services for over 20 years. Our Company believes in creating infinite relationships with each of our customers by providing excellent personalized support; and, for all of their customers and patients by developing professional, interactive computer and telephony services that improve the profitability and productivity for any business. Inphonite products integrate with Electronic Health Records (EHRs) and other databases to enhance doctor/patient relations by easily and effectively delivering customizable and affordable communication tools for all businesses. Inphonite sends millions of messages around the world each day and is the solution provider of choice for healthcare organizations, businesses, educational institutions, and government agencies. For more information on Inphonite, LLC, and its products, visit the company Web site: www.inphonite.com or call: (800) 350-7693 and (520) 797-1844 outside of the U.S., or email: info@inphonite.com.