We all have a story of someone we know entering their symptoms into a search engine and coming back with the worst-case scenario result. This is why Google shouldn’t be a patient’s first choice for serious medical inquiries. Luckily, they don’t have to be. Building a...
This quarter we are continuing our customer spotlight series with Eyerly Ball Community Mental Health Services. They have been providing patients in Syracuse, New York with OB/Gyn and Midwifery services for many years. I spoke with Kristina Barslou, the Practice...
Have you been using patient satisfaction surveys? Having been on both sides of the process, it’s understandable why you wouldn’t. It seems like patients themselves don’t care about the survey, and if they do, the limited data may skew the results. I think all of us at...
This one goes out to those that care for others. The unsung heroes. The caregivers. There are two types of caregivers, formal and informal. Formal caregivers are paid healthcare professionals, whereas informal caregivers are individuals that provide care to someone,...
Healthcare is taking the fundamental baby steps of growth. Cell Phones are fast becoming an essential part of daily life for everyone, from playing the latest games or using various apps to pay for our coffee and groceries, to searching the internet. These mini...
The other day I was scrolling through my Facebook feed on my lunch break and saw a cool post about a process Sweden is using to increase the amount of blood donated. They have started sending automatic text messages to blood donors when their blood has been used. The...
